On acceptance of orders, Lifty Electrics will make every effort to process within the stated time frame. Unfortunately, sometimes unforeseeable events such as severe weather, crisis, and many others may affect this.

We aim to dispatch the majority of orders the same day, our dispatch & delivery timescales are detailed on specific product pages. Please note that couriers can experience delays or backlogs, Lifty Electrics cannot be held liable for such shipping delays.

To ensure the security of purchases, Lifty Electrics may need to contact customers to validate orders, which may cause delays. 

We ship within the Ireland and some countries in the EU for more details email us at hello@lifty.co. Please note that due to Brexit, Orders being shipped to the Uk may be subject to customs duties.

Europe
Here is a reference from the European Union website: https://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use/buying-goods/buying-goods-online-coming-from-a-noneu-union-country_en

Unfortunately, this is collected by your local government body and is out of our control. We are in this together and want to communicate this to you clearly before your order leaves our facility. 

Lifty Electrics is not liable for any tax applicable on the items ordered by our customers through lifty.co

Kindly note that the exact valuation of the taxes incumbent upon the customers relies on the local taxes policy. For more information, please contact and consult with your local customs authority.

In case of any special requests pertaining to the mode of shipping, please contact us after placing your order and one of our representatives will assist you.

Please note that if the order being delivered is not accepted for any reason or the customer refuses to clear the custom fees before receiving the order, the customs officer may destroy the item or would need to ship it back to us, in this case, all the expenses that would occur including shipping & taxes, the customer is solely responsible for handling all the fees that will incur.

We try to process all orders placed on our website within 1 to 2 business days. Orders placed within Monday - Friday (9 am - 1 pm) will start processing on the same day. Orders made after this cut-off time will start processing the next business day. There are no orders being processed or shipped during weekends.

Due to the nature of a special order the following policies apply:

SPECIAL ORDERS POLICY

Special Order Items

Non-returnable unless defective.

Pre-payment is required before the item(s) will be ordered from the manufacturer regardless of account terms.

Any shipping charges incurred from the manufacturer will be added to the invoice.

All efforts to expedite a special order will be taken. However, we cannot guarantee the item(s) will be in stock at the manufacturer's warehouse at the time the order is placed.

Lead times will vary due to stock conditions, weather conditions, time of day the order is placed, inadequate pre-payment, or other credit issues.